Mutual of Omaha
 
 
no of insurance (15)
  Over all Mutual of Omaha Rating
 
Coverage 62.7%
Cost 62.7%
Customer Service 56%
Claims 58.7%
   

Mutual-of-Omaha

All About Mutual of Omaha

This Mutual of Omaha Company was founded in 1909 is an insurance provider situated in Omaha, Nebraska has primarily sold health insurance and disability insurances by providing 95 years of outstanding service to its policyholders. Mutual is probably best-known as the sponsor of the television wildlife program, Wild Kingdom, which perhaps is even better known as Mutual of Omaha's Wild Kingdom. The company is well-known by the word "mutual", which describes its form of ownership, that it has had great problems doing what many other comparably-sized insurers have done in recent years, which is to demutualize and become a stock company which would give its access to capital markets.

Mutual of Omaha offers a variety of supplemental insurance products with capabilities of solicitation through the mail or with telemarketing. Some of the products offered by it include Senior Age Whole Life, Return of Premium Cancer, Cancer, Juvenile Term Life, Accidental Death and Medicare Supplemental insurances. Mutual of Omaha Insurance Company and United of Omaha Life Insurance Company have earned strong ratings from three major rating services: A.M. Best, Moody's and Standard & Poor's. Millions of Americans rely on Mutual of Omaha for their individual insurance and financial services needs.

Products and Services offered by the company include:
Bank Card – Card holder Enhancements
Bank Card - Card holder Enhancements
Consulting - Bank-Insurance Strategy
E-Commerce - Insurance Sales
Insurance Needs - AD&D Programs for Customers
Insurance Needs - Life, Health & Disability Insurance
Insurance Products - Accidental Death and Disability
Insurance Products - Mass Merchandising
Insurance Products - Personal Lines


Tell us what you think ! Let us know the Strengths and Weaknesses of Mutual of Omaha ! Write unbiased opinions,share them with other customers and help them choose the best plan !
Name: (optional)
City:
State:

Type of Insurance

Rating ( 1-5 )

1

2

3

4

5
Coverage
Cost
Customer Service
Claims

Rate on a scale of 1 to 5, with 5 being the best

Type your Mutual of Omaha in the space below:
Enter Text :  
By Chris Goode
Location Winter Haven,Florida
Type of Insurance Other Insurance
Date: 03-01-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Have had accident policy from Mutual of Omaha from the time my children were little. My now 20 year old who is still covered was hit in the mouth while playing basketball. This broke the tooth root and in turn has cost $4,000 to date with more work to follow. Turned in the claim in Oct 09 and 4 months later I'm still getting a run around from them. The fact is this was an accident that lead to the tooth dameage. . They have not payed the $2,500.00 per accident to me and trying their best to get out of paying this accident claim. Run don't walk from Mutual Of Omaha.....They have 10 or more years of my premiums and I have nothing in return when due..............
 
By
Location Fox River Grove,Illinois
Type of Insurance Other Insurance
Date: 02-14-2010
   
Coverage
Cost
Customer Services
Claims
Summary
I had the long term disability policy for 14 years. When I became disabled because of a neuro-muscular disease and extreme spinal stenosis they refused my claim. My tests showed nerve damage and I could walk only short distances with a 4 pronged cane. My doctor wrote them letters, but they said I could continue to work full time. When I applied for Social Security Disability, I received it immediatly. I hope the people that refused me will someday suffer like I do..
 
By Andy
Location pasadena,California
Type of Insurance Life Insurance
Date: 01-29-2010
   
Coverage
Cost
Customer Services
Claims
Summary
I switch my bank. Had to inform them 5 different times! this process too 5 months! Then they threaten to close my policy for non payment!! GRRRRRR>> Total disconnection of departments! I can only imagine if I had a claim..
 
By Fred Tongate
Location Lewisport,Kentucky
Type of Insurance Health Insurance
Date: 11-11-2009
   
Coverage
Cost
Customer Services
Claims
Summary
checking elgibilty.
 
By
Location nashville,Tennessee
Type of Insurance Auto Insurance
Date: 08-22-2009
   
Coverage
Cost
Customer Services
Claims
Summary
automobile insurance coverage.
 
By
Location santa ana,California
Type of Insurance Health Insurance
Date: 06-24-2009
   
Coverage
Cost
Customer Services
Claims
Summary
looking for supplemental f or j health plans.
 
By Archie
Location Glendale,Arizona
Type of Insurance Health Insurance
Date: 03-18-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I never wanted to pay more from my hand for all those expenses which my insurance plan should cover. It was difficult to get a medical plan which can meet my hospital expenses. It was at this juncture that I came to know about Mutual of Omaha. Here I find that I can choose the out of pocket maximum. I am receiving their benefits amount with which I manage to pay my hospital expenses. I wonder that nowadays I am spending little in the hospital from my pocket. Mutual of Omaha is spending everything for me sparing me from those huge medical needs..
 
By Kennel
Location Blue Hill,Maine
Type of Insurance Long Term Care
Date: 03-12-2008
   
Coverage
Cost
Customer Services
Claims
Summary
With more than 95 years of outstanding service to its policyholders, Mutual of Omaha has been a part of my life since more than three years. The customer support that you get from them is really outstanding. My friend was looking for some investments in some insurance company and I suggested Mutual of Omaha as I am sure that he would get maximum benefit out of it. So, you can too go for Mutual of Omaha if you are really interested in making some investments..
 
By Ruben Morales
Location Mission,Texas
Type of Insurance Health Insurance
Date: 02-05-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I recently called Mutual of Omaha customer service on behalf of my father to check status of his claim, and was greeted with the worst customer service I have ever encountered. The agent, Donna, was the rudest, most bad-mannered and impolite customer service agent I have ever spoken to ever! She would not let me speak, and spoke above me in a very graceless and loud manner. I intend to file my complaint directly through Mutual of Omaha as soon as my call is returned by a supervisor. What a shame!.
 
By Robert Schaffer
Location Cape Coral,Florida
Type of Insurance Health Insurance
Date: 05-07-2007
   
Coverage
Cost
Customer Services
Claims
Summary
It is terrible when someone is stress from learning they have cancer encounter terrible customer service and to get the run around when trying to submit a claim to what most folks believe is a reputable company. You are put in que far to long, then when someone tells you they will send you something they dont follow through, you call and even the managers in customer dont follow through. Days have gone by and no one promptly answers the phone or you cant fax anything because the only fax line they have is busy 24/7. I really believe they are avoiding serving their customers and paying claims. I am a retired customer service manager and someone in their organization should be giving pink slips,reviewing the que and fax time logs,and assigned some projects to their business analyst.There is NO excuse for this type of customer service by any company, especially Mutual of Omaha!.
 
More Reviews
      Other Top Insurance
            Hartford             Allied             21st Century
            Electric             Auto Owners             RBC
            Mass Mutual             Manulife Financial             St Paul Travelers
            Sentry             Farmers Insurance             Cigna
            Blue Cross             Chubb             Mutual of Omaha
            Principal Financial             Wausau             Zurich North America
            Cornerstone America             Metlife             New York Life
            Nationwide             Safeco             Unitrin Direct
            AIS             Thrivent             American Medical Security
            Asuris Northwest Health             Celtic Health             Golden Rule
            Health Plan of Nevada             Health Net             Humana
            Group Health             Universal Life             Erie
            Cobra             Aetna             John Hancock
            Metropolitan Life             Sagicor USA             Unicare
            United health care             Pemco             AIG
            American Family             Mercury Insurance             Response
            United American             AON             Assurant
            Ace USA             Firemans Fund             Great American
            Allstate             Kaiser Permanente             Intermountain Health Care
            Prudential             Life Wise Health             GMAC
            Country             Liberty Mutual
 
        
Mutual of Omaha | Disclaimer | Contact Us | Privacy Policy | Site Map

Copyright © 2005 -2007 Mutual of Omaha .topinsurance.org. All rights reserved